This, said the civic chief, would put an end to bureaucratic red tape, blackmail and manipulations. “People would complain about balconies being enclosed without permission and no action being taken. We decided that since balconies are included in the Floor Space Index (FSI), we shall no longer recognise them. It is for the builder to provide a balcony, but if it is provided it cannot be enclosed. Also, importantly, now if there is a balcony, it cannot project into the open space,” he said. To ensure there is no projection into the open space, the BMC has completely disallowed balconies on the ground floor.